E-statement Services Agreement
This Agreement describes your rights and obligations as a user of the E-statement Service (“Service”).
It also describes the rights and obligations of Community Financial Services FCU.
Please read this Agreement carefully. By pressing the “I ACCEPT” button below, you elect and authorize us,
at our discretion, to electronically deliver your account statement(s), including share, share draft, and
other periodic statements, which we are required to provide to you under applicable Federal and State statutes
and regulations. |
||||||||||||||||||||||||||||
Definitions
The following definitions apply to this Agreement. |
||||||||||||||||||||||||||||
Contact Information
If you need to contact the Credit Union for any reason regarding your account, you may contact a member of
our staff during regular business hours using the following contact information:
|
||||||||||||||||||||||||||||
Access to Services
You are notified by email that your statement is ready for viewing. This notification email will be sent
to the email address which you specify under the terms set forth in this E-statement Agreement. You will
gain access to your E-statement through the use of your Internet-enabled device, your Internet Service
Provider, CFSFCU’s website, and your password. |
||||||||||||||||||||||||||||
Fee Schedule There is no charge to sign up for, or to receive, monthly E-statement. There is no charge to discontinue E-statements, or to change the email address to which notice of E-statement availability will be sent. There is a fee of $3.00 to request a printed statement copy per month from the Credit Union. |
||||||||||||||||||||||||||||
Hardware and Software Requirements To use the Service, your Internet browser must support 128-bit encryption. Supported browsers include Google Chrome, Opera or Mozilla Firefox. Adobe Acrobat Reader is required to save and print documents. You must also have an internet-enabled computer and an Internet Service Provider (ISP). |
||||||||||||||||||||||||||||
Security Measures
Your confidential information is automatically encrypted in transit from your computer to our server using
the Secure Sockets Layer protocol (SSL). No E-statement data, usernames or passwords are transmitted without
being encrypted with this technology. |
||||||||||||||||||||||||||||
Cancellation of Service You may cancel the E-statement Service at any time by selecting the option in E-statements. Mailed statements will resume with the next scheduled statement mailing. |
||||||||||||||||||||||||||||
Email Address We will send a notice of E-statement availability to you via email to the last known email address provided by you. You agree to notify us promptly of any change in your email address using the procedures set forth below. If you fail to notify the Credit Union of any change to your email address, or if you fail to retrieve messages from the email address to which we send notices, you agree that represents a lack of ordinary care on your part, and we will not be responsible for any loss that occurs as a result. |
||||||||||||||||||||||||||||
Use of your Security Password You agree not to allow anyone to gain access to the Service or to let anyone know your Password used with the Service. You further agree that Community Financial Services FCU has no control as to the persons who have access to your personal computer and your Password. You agree that it is your responsibility to initiate and maintain security procedures to prevent any unauthorized access to your personal computer or unauthorized use of your Password. |
||||||||||||||||||||||||||||
Notice of Unauthorized Access If you believe your electronic statement has been lost or stolen, or that someone has obtained access to your electronic statement without your permission, immediately call CFSFCU during regular business hours and speak with a Member Service Representative. |
||||||||||||||||||||||||||||
Changing Your Security Password/Email Address
You may change your password by logging in to the site to receive your E-statement and clicking on the
‘Change Password’ link. Changes made will be effective immediately. |
||||||||||||||||||||||||||||
Prompt Statement Review
You agree to promptly review your electronic statement and any accompanying items. If you allow someone
other than you to review your statements, you must still review the statement for errors. You agree that
you are responsible for the wrongful acts of your employees and agents. Any applicable time periods within
which you must notify us of any errors on your account statements shall begin on the day it is made available
to you, regardless of when you receive and/or open the email notification. |
||||||||||||||||||||||||||||
Limit of Liability
Community Financial Services FCU agrees to make reasonable efforts to ensure full performance of the
E-statement Service. However, we shall have no liability for failure to perform any E-statement Service,
or for any disruption or delay in performing E-statement Service, in the event such failure, disruption,
or delay is due to circumstances beyond our reasonable control, including, but not limited to, failure or
disruption of electrical power, computer equipment, telecommunications systems, your Internet Service
Provider, or weather conditions. We shall have no liability for any consequential, special, punitive damages
or indirect loss under any circumstances. CFSFCU is not responsible for any computer virus or related problems,
which may be attributable to the Service. |
||||||||||||||||||||||||||||
Electronic Mail Because email is not secure, you should not send your account number, passwords, transaction information, or other non-public information by email. All communication containing this type of information should be done in person, by mail, or by telephone. You agree that Community Financial Services FCU may communicate with you by email with regard to any matter related to the Service, provided that such communication does not contain non-public personal information. Any such electronic mail sent to you by us shall be considered received within 3 days of the date sent by us, regardless of whether or not you sign on to your specified email within that time frame. |
||||||||||||||||||||||||||||
Other Agreements In addition to this Agreement, you agree to be bound by and comply with the requirements of the agreements applicable to each of the accounts for which you elect to receive electronic statements. Your use of the E-statement Service is your acknowledgment that you have received these agreements and intend to be bound by them. You should review other disclosures received by you when you opened your accounts at the Credit Union. |
||||||||||||||||||||||||||||
Modifications to this Agreement Community Financial Services FCU may modify the terms and conditions applicable to the Service from time to time upon mailing or delivering a notice of the modifications to you at the address shown on our account records, and the revised terms and conditions shall be effective at the earliest date allowed by applicable law. We may send any notice to you via electronic mail and you will have been deemed to have received it 3 days after it is sent. We reserve the right to terminate this Agreement and your use of the Services in whole or in part at any time without prior notice. |